Question 1

How secure is my data with betterPortrait?

Accepted Answer

Very secure. We take data security seriously and conduct regular audits of our infrastructure. All data is processed in compliance with Swiss nFADP and the GDPR and stored in Switzerland. Access is encrypted and managed using role-based permissions.

Question 2

Is betterPortrait GDPR compliant?

Accepted Answer

Yes, betterPortrait is fully compliant with the EU General Data Protection Regulation (GDPR) as well as the Swiss Data Protection Act (nDSG). We conclude a Data Processing Agreement (DPA) with every customer, which contractually regulates data protection-compliant processing.

Question 3

Where are betterPortrait’s servers located?

Accepted Answer

Our servers are located in Zurich, Switzerland.

Question 4

Where are the headshots stored?

Accepted Answer

All photos are stored on servers located in Switzerland. Upon request, we can automatically delete both the original smartphone photo and the edited version after you have downloaded them.

Question 5

Who has access to the headshots?

Accepted Answer

Only authorized individuals within your company have access to the headshots and master data. Access can be managed individually within the dashboard. If the images are embedded on the website, only the processed versions of the selected presets are publicly accessible.

Question 6

Can headshots also be deleted?

Accepted Answer

Yes, headshots can be deleted at any time by authorized users. The data is completely removed.

Question 7

What happens when an employee leaves the company?

Accepted Answer

We apply company-specific deletion policies. By default, all employee data and headshots are permanently deleted from our servers 30 days after the employee leaves. This ensures compliance and gives you full control over your image data.

Question 8

Who owns the rights to the photos?

Accepted Answer

You retain 100% of the usage and copyright. When employees upload their own photos, we ensure they give consent via a checkbox. We only process the headshots you or your team have uploaded.

Question 9

Are my images used for AI training?

Accepted Answer

No, never. Your images are used exclusively for editing your portraits and are never used for training AI models. After the agreed retention period expires, all data is completely deleted.

Question 10

Does betterPortrait offer a Data Processing Agreement (DPA)?

Accepted Answer

Yes, a Data Processing Agreement (DPA) is concluded with every customer. This contractually regulates the data protection-compliant processing of your data. Upon request, we can adapt the agreement to your specific requirements.

Data protection at Swiss level

Datenschutz ist keine Pflicht – sondern Überzeugung

Schweizer Hosting

Verschlüsselung

Jährliche Penetration Tests

Zugriffskontrolle

Löschkonzept

Geprüfte Unterauftragnehmer

Erfüllung aller relevanten Datenschutzstandards

nDSG-konform

DSGVO-konform

ISO 27001

Schweizer AG

AVV / ABV

Mandantentrennung

Häufige Fragen zum Datenschutz

How secure is my data with betterPortrait?

Is betterPortrait GDPR compliant?

Where are betterPortrait’s servers located?

Where are the headshots stored?

Who has access to the headshots?

Can headshots also be deleted?

What happens when an employee leaves the company?

Who owns the rights to the photos?

Are my images used for AI training?

Does betterPortrait offer a Data Processing Agreement (DPA)?

Try it out –
no commitment required.

Datenschutz ist keine Pflicht – sondern Überzeugung

Schweizer Hosting

Verschlüsselung

Jährliche Penetration Tests

Zugriffskontrolle

Löschkonzept

Geprüfte Unterauftragnehmer

Erfüllung aller relevanten Datenschutzstandards

nDSG-konform

DSGVO-konform

ISO 27001

Schweizer AG

AVV / ABV

Mandantentrennung

Häufige Fragen zum Datenschutz

How secure is my data with betterPortrait?

Is betterPortrait GDPR compliant?

Where are betterPortrait’s servers located?

Where are the headshots stored?

Who has access to the headshots?

Can headshots also be deleted?

What happens when an employee leaves the company?

Who owns the rights to the photos?

Are my images used for AI training?

Does betterPortrait offer a Data Processing Agreement (DPA)?

Try it out – no commitment required.

Try it out –
no commitment required.